SHIPPING & RETURN POLICY
SHIPPING INFORMATION:
Shipping costs will be calculated at checkout.
Order processing time 1 - 2 business days.
We are not responsible for lost or stolen packages.
RETURN POLICY:
No returns will be accepted without prior authorization.
We hope you enjoy your product. In the event that you don't, we will be glad to accept a return of your unworn, undamaged item within 7 days of delivery. Customer will be responsible for return shipping costs.
Customer may request a return label at $7.99 which will be deducted from the refund.
A restocking fee of $2 per item returned will apply.
We do not offer exchanges.
Items must be returned in the original packaging to avoid additional fees.
We are only able to accept returns of items that are purchased directly through sparrowkidsny.com.
Products purchased from other retailers must be returned via that retailer.
Sale and clearance items are final sale, and cannot be returned.
"Out of Stock Items:
If an item in your order is out of stock, we will ship the remaining items in your order and automatically refund the out-of-stock item. You will receive an email notification with the updated order details.
If an item in your order is out of stock, we will ship the remaining items in your order and automatically refund the out-of-stock item. You will receive an email notification with the updated order details.